AI and technology promise to optimize fleets with the push of a button, but history shows it’s never that simple. From The Industrial Revolution to the Internet of Things, human expertise has always been crucial to guiding technology toward tangible results. Fleet management for SMB Fleets is no different — critical decisions like repair vs. replacement, vendor negotiations, and strategy require a human touch because business objectives aren’t static — they’re dynamic.
Here’s how Jonathon Spitz, owner of Alliance Leasing, frames it:
“Relying too heavily on tech for DIY fleet management is like stepping onto a football field with a catcher’s mitt — you’re not using the right tools for the job. It may ‘work’ at first, but over time, you’re going to miss critical opportunities to win.”
This year, we’re moving away from “set-it-and-forget-it” fleet management and leaning into a human-first, tech-empowered approach. Yes, technology plays a vital role, but human insight remains the X-factor that separates successful fleet owners from everyone else.
Consider what you may be losing out on when you rely too heavily on tech for DIY fleet management. Technology is powerful, but when paired with human strategy and expert decision-making, it becomes unstoppable. 2025 will challenge fleet owners with rising operational complexities, new compliance regulations, and unpredictable economic shifts. Tackling these challenges requires more than software—it requires strategic insight and proactive action.
That’s why we’re launching our new 3-Part Series on how SMB fleets can prepare for 2025 with a human approach to fleet management. Each blog will provide actionable strategies to keep your business agile, competitive, and ahead of the curve.
Each blog will provide actionable advice, practical strategies, and the human perspective you can’t get from AI alone.
When it comes to managing your fleet in 2025, human expertise will always have the edge
