7 Things to Consider When Choosing Your Healthcare Fleet Management Platform

Jonathon Spitz
August 7, 2024

In the fast-paced world of healthcare, managing a fleet with just pen and paper is no longer an option. A comprehensive fleet management platform is essential for keeping your vehicles and drivers safe, compliant, and efficient. But with so many options on the market, how do you choose the right one for your healthcare fleet? Here are seven key factors to consider.

1. Identify the Data You Need to Track

Healthcare fleets have unique needs, from transporting patients and medical supplies to managing specialized vehicles. When selecting a platform, ensure it offers the right tools to track what matters most:

Vehicle and asset tracking: Keep tabs on your fleet’s location and ensure timely deliveries.

Vehicle maintenance reminders: Prevent breakdowns by staying on top of maintenance schedules.

Driver monitoring: Monitor driver behavior to ensure safety and compliance.

Idling and fuel consumption: Optimize fuel usage to reduce costs and environmental impact.

“A comprehensive fleet management system provides a 360-degree view of your fleet’s performance, allowing you to scale up as your needs evolve,” says Veronica Ng, senior product marketing manager for Verizon Connect.

2. Ensure Scalability

Your fleet may be small now, but as your healthcare organization grows, so will your needs. Choose a platform that can scale with you, offering features like remote battery level tracking for electric vehicles (EVs), which may become more relevant in the future.

3. Look for Actionable Insights

Data overload is a common challenge with digital fleet management. The right platform should use AI and machine learning to help you make sense of the data, identifying patterns in driver behavior or vehicle usage that can inform decisions on driver training, route optimization, and more.

4. Check Integration Capabilities

In healthcare, efficiency is paramount. Choose a fleet management platform that integrates with your existing systems, such as electronic health records (EHR), asset tracking, and vehicle maintenance software. This ensures seamless operations and reduces the need for manual data entry.

“Having all these tools in one dashboard simplifies your workflow, eliminating the need to juggle multiple systems,” Ng explains.

5. Consider Ease of Use and Installation

The best fleet management platform is one that your team can easily navigate. Test drive the platform to ensure it’s user-friendly and that you can quickly access the data you need. This will save time and reduce the learning curve for your staff.

6. Inquire About Learning Resources

Technology is only as good as the people using it. Ensure that the platform offers comprehensive learning resources, such as on-demand training and robust customer support. This will help your team get up to speed quickly and ensure you’re making the most of the platform’s features.

7. Evaluate Cost and Value

Finally, consider your budget. While it’s important to find a solution that fits within your financial constraints, don’t sacrifice essential features for cost savings. Look for a platform that offers the best value for your investment, providing the tools you need to run your healthcare fleet efficiently.

“In today’s environment, you can’t afford to work without great data insights. A comprehensive fleet management system gives you an end-to-end solution that supports your fleet management objectives,” Ng concludes.

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